Question 1

What is Wox?

Accepted Answer

Wox is a day-to-day restaurant operations app. It brings inventory, purchasing, receiving, vendor coordination, documents, and reporting into one place.

Question 2

Does Wox work across multiple locations?

Accepted Answer

Yes. You can run multiple locations under one organization, keep role-based access by location, and see both location and org-wide reporting.

Question 3

What can I import to get started?

Accepted Answer

You can start with CSV imports for vendors, items, and par levels. After that, upload invoices and documents so purchasing and receiving workflows use real data.

Question 4

How do purchase orders and receiving work?

Accepted Answer

Build purchase orders from cart or templates, send them to vendors, and track status updates. When deliveries arrive, use the Receiving Inbox to confirm quantities and update inventory.

Question 5

What problems does Wox solve day-to-day?

Accepted Answer

It helps teams quickly answer what to order, what is running low, what prices changed, and what was actually received. This reduces stockouts, missed cutoffs, and manual follow-up.

Question 6

Does Wox include a vendor portal?

Accepted Answer

Yes. Vendors get a dedicated portal to manage assigned orders, update order status, review suggestions, and keep shared data in sync with buyers.

Question 7

What reports are available?

Accepted Answer

You can track COGS, stockouts, PO cycle time, price variance, waste, and vendor performance. Reports support date filters so managers can review trends and act quickly.

Question 8

How do alerts work?

Accepted Answer

Wox monitors par gaps, low-stock risk, cutoff timing, and price changes. Alerts are designed to tell the right person what needs action next.

Question 9

Can I share purchase-order summaries as PDFs?

Accepted Answer

Yes. You can generate and share PDF-style purchase-order summaries for reconciliation and recordkeeping.

Question 10

Can my team use Wox on phones and tablets?

Accepted Answer

Yes. The web app is responsive, so teams can manage orders, receiving, and inventory from desktop, tablet, and mobile browsers.

Question 11

How does AI help operators?

Accepted Answer

When enabled, AI Assistant helps summarize issues in your purchasing and inventory data and suggests next steps. It is built to support faster operational decisions.

Question 12

How fast can we get started?

Accepted Answer

Most teams can get started quickly: import core data, run your first ordering workflow, then expand into receiving, reporting, and vendor collaboration.

Question 13

What integrations are available?

Accepted Answer

Wox supports operational imports and exports plus integration-friendly endpoints, including webhooks in supported modules. Additional integrations are added over time.

Question 14

Does Wox integrate with rs.ge?

Accepted Answer

Yes. Wox connects to rs.ge (the Georgian Revenue Service) and imports your buyer waybills automatically. The first sync backfills 12 months of history, turning suppliers into vendor records, waybill lines into inventory items, and each waybill into a draft purchase order for review. After that, Wox re-checks rs.ge every night.

Question 15

How long does it take to connect rs.ge to Wox?

Accepted Answer

About five minutes. You create one dedicated sub-user inside rs.ge with the Tax Document (საგადასახადო დოკუმენტი) permission, then paste that sub-user's username and password into Wox. Using a sub-user means there is no SMS code to re-enter later — Wox keeps syncing in the background on its own.

Question 16

Does the rs.ge import change my stock automatically?

Accepted Answer

No. Imported waybills arrive as draft purchase orders alongside proposed vendors and items. You review and merge those proposals first, and stock only moves once you confirm — through the same receiving and stock-ledger path a normal delivery uses.

Question 17

Does Wox include a QR code menu?

Accepted Answer

Yes. Every location gets a public menu page at a link you choose, plus a QR code you can recolor, download as a PNG, print, or email. A built-in contrast check confirms the QR will scan before you send it to print.

Question 18

Do I have to re-upload a PDF when menu prices change?

Accepted Answer

No. The public menu page renders your live menu data — the same records the POS uses — so a price you change in the back office is already correct on the public page. Dishes marked unavailable drop off automatically.

Question 19

What languages does the public menu support?

Accepted Answer

Georgian, English, and Russian. You choose which languages are enabled and which one the page opens in, and diners can switch language on the page itself.

Frequently asked questions