FAQ
Frequently asked questions
Quick answers for chefs, managers, and owners evaluating Wox.
Wox is a day-to-day restaurant operations app. It brings inventory, purchasing, receiving, vendor coordination, documents, and reporting into one place.
Yes. Every Wox plan, including the Free plan, includes a public QR code menu in Georgian, English, and Russian. It is built from your live menu, so price changes show at once.
Yes. You can run multiple locations under one organization, keep role-based access by location, and see both location and org-wide reporting.
You can start with CSV imports for vendors, items, and par levels. After that, upload invoices and documents so purchasing and receiving workflows use real data.
Build purchase orders from cart or templates, send them to vendors, and track status updates. When deliveries arrive, use the Receiving Inbox to confirm quantities and update inventory.
It helps teams quickly answer what to order, what is running low, what prices changed, and what was actually received. This reduces stockouts, missed cutoffs, and manual follow-up.
Yes. Vendors get a dedicated portal to manage assigned orders, update order status, review suggestions, and keep shared data in sync with buyers.
You can track COGS, stockouts, PO cycle time, price variance, waste, and vendor performance. Reports support date filters so managers can review trends and act quickly.
Wox monitors par gaps, low-stock risk, cutoff timing, and price changes. Alerts are designed to tell the right person what needs action next.
Yes. You can generate and share PDF-style purchase-order summaries for reconciliation and recordkeeping.
Yes. The web app is responsive, so teams can manage orders, receiving, and inventory from desktop, tablet, and mobile browsers.
When enabled, Wox Analyst helps summarize issues in your purchasing and inventory data and suggests next steps. It is built to support faster operational decisions.
Most teams can get started quickly: import core data, run your first ordering workflow, then expand into receiving, reporting, and vendor collaboration.
Wox supports operational imports and exports plus integration-friendly endpoints, including webhooks in supported modules. Additional integrations are added over time.
Yes. Wox connects to rs.ge (the Georgian Revenue Service) and imports your buyer waybills automatically. The first sync backfills 12 months of history, turning suppliers into vendor records, waybill lines into inventory items, and each waybill into a draft purchase order for review. After that, Wox re-checks rs.ge every night.
About five minutes. You create one dedicated sub-user inside rs.ge with the Tax Document (საგადასახადო დოკუმენტი) permission, then paste that sub-user's username and password into Wox. Using a sub-user means there is no SMS code to re-enter later — Wox keeps syncing in the background on its own.
No. Imported waybills arrive as draft purchase orders alongside proposed vendors and items. You review and merge those proposals first, and stock only moves once you confirm — through the same receiving and stock-ledger path a normal delivery uses.
Yes. Every location gets a public menu page at a link you choose, plus a QR code you can recolor, download as a PNG, print, or email. A built-in contrast check confirms the QR will scan before you send it to print.
No. The public menu page renders your live menu data — the same records the POS uses — so a price you change in the back office is already correct on the public page. Dishes marked unavailable drop off automatically.
Georgian, English, and Russian. You choose which languages are enabled and which one the page opens in, and diners can switch language on the page itself.